Troubleshooting the extension
Quick checks that fix most extension problems.
- 1Check that the extension is enabled in your browser's extensions page.
- 2Open the Worsley popup and make sure it's connected to your account.
- 3Reload the AI tool's tab after installing or updating the extension.
- 4Make sure you're on a supported platform in a supported browser.
- 5Update your browser and the extension to the latest version.
- 6Turn off other extensions that change the AI tool's page, then try again.
Still stuck? Contact support.